Kevin Glaser shares his industry knowledge in the fourth edition of this book to help others navigate the frequently misunderstood world of property & casualty insurance.
Insurance policies are onerous, complicated documents loaded with industry jargon and legalese, which might explain why so few people read them. Kevin Glaser provides practical suggestions to help customers understand what coverage they have in place (e.g., at a minimum, he says, one should review policy declarations pages including the limitations and exclusions) as well as how to manage or bypass, one’s own claims experience.
INSIDE THE INSURANCE INDUSTRY Fourth Edition enhanced my overall understanding of how the property and casualty insurance industry works. Toward the end of the book, Kevin Glaser shares insights about what he thinks insurance company consolidation and the changing roles of independent agencies, and agents will look like in the coming years.
Everyone has their own insurance “stories” as a buyer or claimant and the author does not pretend to address all customer experience hazards or provide deep technical dives into the operational insides of the largest P & C companies. More importantly, he provides selective education to benefit readers of all stripes with this highly comprehensible and well-organized latest edition about a cornerstone industry.
John M.